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Facebook says over 20 billion messages are exchanged between people and businesses each
month. Now, the platform is pushing businesses to make messaging their new normal.
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Casual browsers - every business has them.
They walk into a store, look through the aisles for five minutes and walk out without making a purchase. Even shoppers who seem interested in a product
might place it in their carts only to put it back on the shelf later and leave. This isn’t exclusive to brick-and-mortar stores. It happens on business
websites every day. Read More »
